SHIPPING POLICY
At ODOL HORTUS LANDSCAPE SERVICES, we take great care to ensure that your plants reach you in the best condition.
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1. Shipping Coverage
• Currently, we ship across selected locations in India.
• Delivery availability will be confirmed during the checkout process.
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2. Dispatch Time
• All confirmed orders are processed within 2 to 3 working days.
• During high order volumes or festivals, dispatch may take an additional 1-2 days.
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3. Delivery Time
• Estimated delivery time is 5 to 7 working days from the date of dispatch.
• Actual delivery time may vary depending on location, courier partner delays, or unforeseen situations (like weather or strikes).
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4. Shipping Charges
• Shipping charges (if applicable) will be displayed at the checkout page before you confirm your order.
• Free shipping may apply for specific products or during promotional offers.
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5. Packaging
• We use secure and plant-friendly packaging materials to protect your plants during transit.
• All plants are shipped with care instructions.
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6. Delivery Issues
• If you receive damaged products, wrong plants, or missing items, please inform us within 24 hours of delivery at:
📧 sahadebdas@odolhls.com
📞 +91 9850888714
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7. Delays
We are not responsible for delays caused by courier partners, weather conditions, or other factors beyond our control.
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Last Updated: June 25, 2025